vijl Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how vijl ("vijl," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("Player," "User," or "you") of the vijl online gaming platform accessible at vijl.net and any related vijl mobile applications or services.

1.2 vijl is committed to protecting the privacy of all players, particularly those based in the Philippines. vijl operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

1.3 By registering a vijl account, making a deposit, or otherwise using the vijl platform, you acknowledge that you have read and understood this Policy and consent to vijl's collection and use of your personal information as described herein. If you do not agree to this Policy, please do not use the vijl platform.

1.4 This Policy should be read together with vijl's Terms & Conditions, which govern your use of the vijl platform generally.

2. Personal Information We Collect

2.1 vijl collects personal information in the following categories:

2.2 vijl does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive information (such as government ID numbers) is collected, vijl applies enhanced security measures to protect it.

2.3 vijl may collect information about you from third-party identity verification providers, fraud prevention services, and payment processors as part of its KYC and anti-money laundering (AML) obligations.

3. How vijl Uses Your Personal Information

3.1 vijl uses the personal information it collects for the following purposes:

• Account Management: To create, verify, and maintain your vijl account, including processing your registration and KYC documentation;
• Service Delivery: To provide access to vijl games, process deposits and withdrawals, and deliver vijl's core gaming services to you;
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other illegal activities on the vijl platform;
• Regulatory Compliance: To comply with vijl's legal obligations under Philippine law, including AML reporting requirements and age verification obligations;
• Customer Support: To respond to your queries, resolve disputes, and provide technical assistance through vijl's support channels;
• Responsible Gaming: To monitor gaming patterns and apply responsible gaming tools such as deposit limits, loss limits, and self-exclusion where appropriate;
• Marketing Communications: To send you promotional offers, bonus notifications, and vijl platform updates, where you have opted in to receive such communications;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the vijl platform's features, performance, and user experience.

3.2 vijl will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

4.1 vijl processes your personal information on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform vijl's obligations under the Terms & Conditions you agreed to when registering your vijl account, including account management and payment processing;
• Legal Obligation: Processing is required for vijl to comply with applicable Philippine laws and regulations, including AML, KYC, and gaming regulatory requirements;
• Legitimate Interests: Processing is necessary for vijl's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests;
• Consent: For marketing communications and certain optional data uses, vijl relies on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Sharing Your Personal Information

5.1 vijl does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5.2 vijl may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, 7-Eleven, and Cebuana, to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and AML service providers engaged by vijl to verify your identity and comply with regulatory obligations;
• Game Software Providers: Licensed game developers and live dealer operators whose games are available on the vijl platform, to the extent necessary to deliver those games;
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by vijl to operate and secure the vijl platform;
• Regulatory Authorities: Philippine government agencies, law enforcement, and gaming regulators, where vijl is legally required to disclose information;
• Professional Advisers: Lawyers, auditors, and accountants engaged by vijl, subject to professional confidentiality obligations.

5.3 All third parties with whom vijl shares personal information are required to handle that information in accordance with applicable data protection laws and vijl's data processing standards.

6. Cookies & Tracking Technologies

6.1 vijl uses cookies and similar tracking technologies on the vijl platform to enhance your experience, maintain your session, and analyze platform usage. The types of cookies vijl uses include:

• Essential Cookies: Required for the vijl platform to function correctly, including session management and security features. These cannot be disabled;
• Functional Cookies: Remember your vijl preferences, such as language settings and display options, to personalize your experience;
• Analytics Cookies: Collect aggregated, anonymized data about how players use the vijl platform to help vijl improve its services;
• Marketing Cookies: Used to deliver relevant vijl promotional content. These are only set with your consent.

6.2 You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the vijl platform.

6.3 vijl does not use third-party advertising networks or allow third-party cookies for cross-site tracking on the vijl platform.

7. Data Retention

7.1 vijl retains your personal information for as long as your vijl account is active and for a period thereafter as required by applicable law and vijl's legitimate business interests.

7.2 Specifically, vijl retains:

• Account and identity data for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements;
• Financial transaction records for a minimum of five (5) years from the date of each transaction;
• Gaming history records for a minimum of three (3) years;
• Customer support communications for two (2) years from the date of the last interaction.

7.3 After the applicable retention period, vijl will securely delete or anonymize your personal information in accordance with its data disposal procedures.

8. Data Security

8.1 vijl implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the vijl platform;
• Encryption of sensitive data at rest, including financial information and government ID data;
• Multi-factor authentication options for vijl account access;
• Regular security audits and penetration testing of vijl's platform infrastructure;
• Strict access controls limiting vijl employee access to personal data on a need-to-know basis;
• Staff training on data protection and information security obligations.

8.2 While vijl takes all reasonable steps to protect your personal information, no online platform can guarantee absolute security. vijl encourages you to use a strong, unique password for your vijl account and to enable any available two-factor authentication features.

8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vijl will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Your Privacy Rights

9.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by vijl:

• Right to be Informed: The right to know what personal information vijl collects about you and how it is used;
• Right of Access: The right to request a copy of the personal information vijl holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information in your vijl account;
• Right to Erasure: The right to request deletion of your personal information, subject to vijl's legal retention obligations;
• Right to Object: The right to object to vijl's processing of your personal information for direct marketing purposes or on grounds relating to your particular situation;
• Right to Data Portability: The right to receive your personal information in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe vijl has violated your data privacy rights.

9.2 To exercise any of these rights, please contact vijl's Data Protection Officer via the contact details in Section 13 of this Policy. vijl will respond to all verified requests within thirty (30) days.

9.3 vijl may need to verify your identity before processing a data rights request to ensure that personal information is not disclosed to unauthorized parties.

10. Children's Privacy

10.1 The vijl platform is strictly intended for adults aged 21 years and above. vijl does not knowingly collect personal information from individuals under the age of 21.

10.2 If vijl becomes aware that it has inadvertently collected personal information from a person under 21 years of age, vijl will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered a vijl account, please contact vijl support immediately.

10.3 vijl employs age verification procedures during registration and reserves the right to request proof of age at any time. 21+

11. Cross-Border Data Transfers

11.1 vijl may transfer your personal information to service providers and partners located outside the Philippines, including game software providers and cloud infrastructure providers. Where such transfers occur, vijl ensures that appropriate safeguards are in place to protect your personal information in accordance with the Data Privacy Act of 2012.

11.2 vijl will only transfer personal information to countries or organizations that provide an adequate level of data protection, or where vijl has implemented appropriate contractual safeguards such as data processing agreements with standard contractual clauses.

12. Updates to This Privacy Policy

12.1 vijl reserves the right to update or modify this Privacy Policy at any time to reflect changes in vijl's data practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

12.2 vijl will notify registered players of material changes to this Policy via email or in-platform notification at least fourteen (14) days before the changes take effect. Your continued use of the vijl platform after the effective date of any update constitutes your acceptance of the revised Policy.

12.3 vijl encourages you to review this Privacy Policy periodically to stay informed about how vijl protects your personal information.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or vijl's handling of your personal information, please contact vijl's Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe vijl has not handled your personal information in accordance with the Data Privacy Act of 2012.