vijl believes that gaming should always be fun, safe, and within your control. This page outlines the tools, resources, and commitments vijl has in place to help every Filipino player enjoy gaming responsibly.
Need help right now? If you or someone you know is struggling with problem gambling, vijl's support team is available 24/7 via live chat. You can also contact vijl to activate an immediate self-exclusion on your account. Reach vijl support at [email protected] — response within 2 hours (8 AM – 10 PM PHT).
At vijl, responsible gaming is not just a checkbox — it is a core part of how vijl operates. vijl is built for Filipino players who want to enjoy slots, bingo, live casino games, and sports betting as a form of entertainment, not as a way to make money or escape problems. vijl is committed to providing every player with the tools and information they need to stay in control of their gaming activity at all times.
Gambling at vijl should always be a leisure activity — something you do with money you can afford to spend, within time limits you set for yourself. vijl's responsible gaming program is designed to support that goal by giving players practical tools, clear information, and easy access to help when they need it.
vijl strictly enforces a minimum age of 21 years for all account registrations, in line with Philippine gaming regulations. 21+ No exceptions are made. vijl verifies the age of every player during the KYC process and reserves the right to close any account where age verification cannot be completed.
Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. vijl encourages all players to be honest with themselves about their gaming habits. The following are common warning signs that gambling may be becoming a problem:
If you recognize two or more of these signs in yourself or someone you know, vijl strongly encourages you to use vijl's self-exclusion tool or contact vijl support immediately. You are not alone, and help is available.
vijl recommends that all players periodically ask themselves the following questions. If you answer "yes" to any of them, it may be time to take a break or use one of vijl's responsible gaming tools.
Have I spent more on vijl this week than I planned when I started playing?
Have I played on vijl for longer than I intended in a single session?
Have I felt the urge to keep playing on vijl after a big loss to try to win it back?
Has my vijl gaming activity affected my relationships, work, or finances in a negative way?
Have I hidden my vijl gaming activity or the amount I spend from people close to me?
Do I feel like I need to gamble at vijl to feel better when I am stressed or upset?
All of vijl's responsible gaming tools are free to use and can be activated at any time through your vijl account settings or by contacting vijl support. Here is how to get started:
Access your vijl account via the vijl Login page. All responsible gaming tools are available directly from your account dashboard under the "Responsible Gaming" section.
vijl offers deposit limits, loss limits, session time limits, cooling-off periods, and full self-exclusion. Select the option that best matches your situation — you can always start with a smaller limit and adjust later.
Enter your preferred limit amounts or exclusion period and confirm your selection. Limits that reduce your spending take effect immediately. Increases to limits have a 24-hour cooling-off period before they apply.
If you are unable to access your account settings or need immediate assistance, vijl's support team is available 24/7 via live chat. vijl support can activate any responsible gaming tool on your behalf within minutes.
PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) promotes responsible gaming across all licensed gaming operators in the Philippines. vijl supports PAGCOR's responsible gaming framework and encourages players who need additional support to seek assistance through PAGCOR's responsible gaming programs and resources. vijl is committed to operating in accordance with Philippine gaming regulations and responsible gaming standards. 21+
vijl's responsible gaming support team is available around the clock. Reach out anytime — no judgment, just help.
vijl is strictly for adults aged 21 and above. Underage gambling is illegal in the Philippines.
vijl verifies every player's age during registration. No vijl account can be opened without passing KYC checks confirming the player is 21 years of age or older, in line with Philippine gaming law.
vijl's self-exclusion tool allows any player to block access to their vijl account for a period of 6 months up to 5 years. Once activated, self-exclusion cannot be reversed until the chosen period expires.
Set daily, weekly, or monthly deposit and loss limits on your vijl account to keep your spending within a budget you are comfortable with. Limit reductions apply immediately; increases require a 24-hour review period.
vijl lets you set a maximum session duration so the platform will remind you — or automatically log you out — when your chosen play time is up. It is a simple but effective way to stay aware of how long you have been playing.
vijl's reality check feature sends you periodic on-screen reminders showing how long you have been playing and how much you have wagered in your current session, helping you stay grounded and make informed decisions.
vijl's team monitors gaming patterns for signs of potential problem gambling. If vijl identifies concerning behavior, a member of the responsible gaming team may reach out proactively to offer support and information about available tools.
Self-exclusion is the most powerful responsible gaming tool vijl offers. When you activate self-exclusion, your vijl account is immediately suspended and you will not be able to log in, deposit, or play for the duration of your chosen exclusion period. vijl will also suppress all marketing communications to you during this time. Self-exclusion periods range from 6 months to 5 years. To activate, go to your vijl account settings or contact vijl support directly.
Immediate EffectA cooling-off period is a shorter, temporary break from vijl gaming. You can set a cooling-off period of 1 day, 3 days, 7 days, 14 days, or 30 days. During a cooling-off period, your vijl account remains open but you cannot make deposits or place bets. This is a good option if you feel you need a short break without committing to a full self-exclusion. Cooling-off periods take effect immediately and cannot be cancelled once activated.
1–30 Daysvijl's deposit limit tool lets you set a maximum amount you can deposit into your vijl account per day, per week, or per month. Once your limit is reached, vijl will not allow any further deposits until the limit period resets. You can lower your deposit limit at any time and the change takes effect immediately. Requests to increase a deposit limit are subject to a 24-hour cooling-off period before they take effect, giving you time to reconsider.
Daily / Weekly / MonthlyA loss limit caps the total amount you can lose on vijl within a set period. Once your loss limit is reached, vijl will automatically prevent further play until the limit period resets. Like deposit limits, loss limit reductions apply immediately while increases require a 24-hour review. vijl recommends setting a loss limit that reflects what you are genuinely comfortable losing — treat it as your entertainment budget for the period.
Automatic Enforcementvijl is here to make sure your gaming experience stays fun and within your control. Set your limits, use vijl's safe play tools, and enjoy everything vijl has to offer — responsibly.
21+ Gambling is for adults only. Play responsibly.